Spartan Ticket's Privacy Pledge

We understand that interacting online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide us. (personal information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).

As a user of Spartan Ticket, you have the right to understand our information privacy practices.

Information collected about you

User information
Spartan Ticket collects your name, password, and e-mail address when you register to become a User of our Web site.

Contacting Spartan Ticket
Spartan Ticket collects information such as your full name, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your invoice, e-ticket on, or accessing your account.

Other information we collect
Some information is collected automatically every time you visit (e.g., cookies and computer information).

Cookies and other Web technologies
When you visit we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information — it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any personal information. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many services and tools offered by Spartan Ticket.

Computer information
Spartan Ticket collects certain technical information from your computer each time you request a page during a visit to This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software, screen resolution, and referrer Web site.

Information from other sources
To improve services and enhance personalization, we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized Spartan Ticket personnel may update your profile to accurately reflect any new profile information included in communications received from you.

Automatic sign in
Spartan Ticket allows customers to automatically sign in to their accounts. When you choose automatic sign in, our application assigns you a personal identification number and sends it to your computer in the form of a small text file, called a "cookie". This cookie allows you to bypass having to input your email and password to sign into

Use of your information

Information collected on may be used to:
  • Register you as a Spartan Ticket User
  • Send marketing communications or surveys to you
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

User registration information
When you register to become a User of Spartan Ticket, we use your information to create your User account. You will then receive a "Welcome to Spartan Ticket" e-mail that contains your User and Password.

Marketing notifications
As a registered Spartan Ticket User, you may receive e-mails from us about special promotions, surveys, contests, sweepstakes. We may also use your e-mail address or telephone number to contact you about changes to your clients itineraries. To assess the effectiveness of these e-mails, we may attach a Web beacon that provides confirmation when you open an e-mail from Spartan Ticket. This only occurs if your computer supports such technology.

You may also receive postal mail notifications from us about special promotions, surveys, contests, sweepstakes.

Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your invoice or e-ticket, logging on to, or accessing your account.

Improving the quality of your visit to our site
We collect certain information based on your navigation of our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our Users. No information is collected unless you explicitly provide it.

Sharing your information

Spartan Ticket does not sell or rent your information to anyone.

Spartan Ticket may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to Spartan Ticket.

Our obligations
Spartan Ticket may be required by law to disclose information you have provided in obtaining our products or services. Spartan Ticket may also disclose information against someone who poses a threat to Spartan Ticket's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Spartan Ticket to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Other Web sites
There are several places throughout that may link you to other Web sites that do not operate under Spartan Ticket's information privacy practices. When you click through to these Web sites, Spartan Ticket's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.

Control over and access to your information

Spartan Ticket believes that Users should have control over the collection and use of their information. You have access to your information in the following areas of

Your Account
The Your Account page on allows Users to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can also change your password; update or correct your name, associated with your profile.

Invoices & E-Tickets
The Invoices & E-Tickets page on allows Users to view, print, or email their invoices and client e-tickets.

Communications from Spartan Ticket

Users will receive communications from Spartan Ticket when they:
  • Sign up to become a User
  • Request update to an account
  • Elect to receive special promotional marketing e-mails
  • Win a contest or sweepstakes
  • Contact Spartan Ticket with questions/suggestions
  • Are asked to complete a survey about their experience on our site

Sign-up to become a User
When you sign up as a new User, you will receive a "Welcome to Spartan Ticket" e-mail. This e-mail contains your User Name and Password.

Elect to receive special promotional marketing e-mails.
As a registered User, you will occasionally receive e-mails notifying you of special promotions or other travel news, if you sign up for this service. Special promotional e-mails are intended to inform you of new or unique opportunities or special promotions that are available on

In addition, you will occasionally receive postal mail notifying you of special promotions or other travel news.

Contests and sweepstakes
You will be advised by email of certain contests and sweepstakes.

Request customer support or submit questions/suggestions
When you request assistance with viewing your invoices & e-tickets, logging on to the Spartan Ticket Web site, or accessing your account, we will respond to you via e-mail or telephone.

To help us improve and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site. You are under no obligation to respond to these surveys, and you may unsubscribe from receiving them by following the unsubscribe instructions in any e-mail survey you receive.

Protecting your information

We want our Users to feel confident about using Spartan Ticket for their ticketing needs, so we are committed to protecting the information we collect. Spartan Ticket has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, Spartan Ticket only stores the information you provide when registering to become a User, create a profile, or use selected tools.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to Spartan Ticket over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Spartan Ticket has also obtained a digital certificate from Comodo Limited, a top maker of hardware and software used to protect and manage computer network access. To view this site certificate on each secured page, click on the image of the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will pop up.

Changes to the Spartan Ticket Privacy Statement

Spartan Ticket reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Spartan Ticket will use your information, Spartan Ticket will prominently post such changes prior to implementing the change.

Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.

If you have questions about our Privacy Statement, please e-mail us

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